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Acessibility

Statement of Accessibility and Usability

The Segurança Social undertakes to provide the Website Segurança Social, in accordance with the Decree-Law no. 83/2018, of 19 October, which transposes Directive (EU) 2016/2102 of the European Parliament and Council on the accessibility of websites and mobile applications.

I. Status of compliance

The Website Segurança Social Segurança Social is plenamente conforme with the Decree-law no. 83/2018, of 19 October.

II. Preparation of this statement of accessibility

This statement was updated on 2024-07-01.

In accordance with div 9 of the DL no. 83/2018, entities must adopt the following monitoring procedures. Procedures A) and B) are mandatory. Procedure C) is recommended.

A. Automatic assessments carried out

  1. (2024-06-26). Report: Segurança Social
    • Tool used: https://accessmonitor.acessibilidade.gov.pt
    • Sample: 20 pages.
    • Main results (summary): In a total of 20 pages, a score of 9,7was achieved in the AcessMonitor scale (1-10), having obtained the following levels of conformity in 60% of the pages, which pass the battery os tests for level AAA and 40% did not pass the battery of tests.

B. Manual assessments carried out:

  1. (2024-05-17). Report: CheckList "10 aspectos funcionais"
    • Sample: 46 pages.
    • Main results (heuristics met/total applied heuristics): 17/20

C. Usability tests with people with disabilities:

The Website has not yet been tested with disabled users.

III. Contact and request of information regarding the Website

To contact, send suggestions, make complaints or request additional information regarding the contents and/or functionalities present on the the Website of Segurança Social, please use the following means:

Email
II-Gestaoclientes@seg-social.pt

IV. Other evidence

 

The Segurança Social did not submit, upon the filling of this Statement, other evidence or efforts to make its Website compliance with the accessibility requirements on DL no. 83/2018, of 19 October.

V. Denunciation of situations of discrimination

According to div 13.1 of Decree-Law no. 83/2018, of 19 October, whenever a person with disability is treated less favourably than another person in a comparable situation has been or will be treated, which constitutes a discriminatory practice against persons with disabilities, provided for and punished under the terms of div 4 of Law no. 46/2006, of 28 August, that person may, in accordance with the provisions of Decree-Law no. 34/2007, of 15 February, file a complaint.

The National Institute for Rehabilitation (INR, I.P.), provides a form to report situations of discrimination, forwarding the complaints submitted to the competent authorities. Every year, the INR, I.P. prepares an annual report on the application of the law that prohibits and punishes discrimination on the grounds of disability and the existence of an aggravated health risk (Law no. 46/2006, of 28 August).

This Statement of Accessibility and Usability was created with the help of the WAI-Tools PT v1.5 Generator, developed in the scope of the WAI-Tools project, of which AMA is an integral part. The Statement was conceived in accordance with Decree-Law no. 83/2018, of 19 October.