The excellence path

Instituto de Informática invests in the continuous improvement of its management system, in the innovation of its services and products, in the transparency of its processes, in the competence of its people, in the responsibility of management, and has therefore guided its strategy on the path to excellence .

In this sense, since 2007, the Instituto de Informática has been continuously recognized for the best practices in quality management, IT service management, information security management, and management system.

2020

• Certification by the normative reference NP EN ISO 9001:2015 – Quality Management Systems
• Renewal of certification according to the normative reference ISO/IEC 20000-1:2018 - Service Management System
• Renewal of certification according to the normative reference ISO/IEC 27001:2013 – Information Security Management Systems
• Maintenance Recognition at the R4E level, Recognized for Excellence – 4 stars

2019

• Renewal of certification according to the normative reference ISO/IEC 20000-1:2018 - Service Management System
• Renewal of certification according to the normative reference ISO/IEC 27001:2013 – Information Security Management Systems
• Maintenance Recognition at the R4E level, Recognized for Excellence – 4 stars

2018

• Renewal of certification according to the normative reference ISO/IEC 20000-1:2018 - Service Management System
• Renewal of certification according to the normative reference ISO/IEC 27001:2013 – Information Security Management Systems
• Recognition at the R4E level, Recognized for Excellence – 4 stars